What Is The After-Sales Service Like?

Joyce

Last Update un an în urmă

We offer 100% buyer protection and support returns and exchanges for products with issues.


For Brand Goods - Replacements & Returns:


● Returns are accepted within 15 days of receiving the item.

● Customers are responsible for the return shipping fees.

● Items must be in perfect, sellable condition, including all original packaging, certificates, leaflets, and labels. Any signs of wear and tear will result in rejection.

Customized or made-to-order items are non-refundable due to personalization.


For Other Products - Replacements & Returns:


● We offer a 12-month warranty.

● Enjoy complimentary exchanges and returns within 30 days.

● We provide a 100% replacement or refund for all quality-related issues.

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